Privacy Policy
Effective: March 30, 2026
This Privacy Policy describes how Kolega ("Kolega", "we", "us", or "our") collects, uses, shares, and protects your personal data when you use kolegaproblem.net and any affiliated applications or services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Personal Data We Collect
The data we collect depends on how you interact with the Service. You are not required to provide personal data, but certain features require it.
1.1 Data You Provide
| Category | Examples |
|---|---|
| Account information | Email address, password |
| User Content | Reviews, ratings, comments, employment details (job title, contract type, route type, employment dates) |
| Company submissions | Company name, country, VAT number, website |
| Communications | Newsletter subscription preference, flagged review reports, emails you send us |
| Consent records | Acceptance of Terms of Service, newsletter opt-in status, timestamps |
1.2 Data Collected Automatically
| Category | Examples |
|---|---|
| Device & browser data | Browser type, operating system, screen resolution, IP address |
| Usage data | Pages visited, features used, search queries, time spent on pages, referral URLs |
| Cookies | Session cookies (authentication), analytics cookies (Google Analytics) |
2. How We Use Your Data
| Purpose | Data used | Legal basis (GDPR) |
|---|---|---|
| Provide and operate the Service | Account info, User Content | Performance of contract |
| Create and manage your account | Email, password | Performance of contract |
| Display reviews publicly | User Content (without identifying info) | Legitimate interest |
| Send service communications | Performance of contract | |
| Send newsletters | Consent | |
| Content moderation & fraud prevention | Account info, User Content, IP address | Legitimate interest |
| Analyze and improve the Service | Usage data, device data | Legitimate interest |
| Comply with legal obligations | Any relevant data | Legal obligation |
3. How We Share Your Data
We do not sell your personal data. We do not engage in behavioral or targeted advertising. We share your data only in the following limited circumstances:
- Publicly displayed content: Reviews, ratings, and comments you submit are visible to all visitors of the Service. This content is presented without your name or email, but includes employment details you provide (job title, contract type, employment dates).
- Service providers: We use trusted third-party providers to help operate the Service. These providers process data on our behalf and are contractually obligated to protect it.
- Legal requirements: We may disclose data if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to detect, prevent, or address fraud or security issues.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
3.1 Third-Party Service Providers
| Provider | Purpose | Data shared |
|---|---|---|
| Google Analytics | Website analytics | Usage data, device data (anonymized IP) |
| Brevo | Transactional email & newsletters | Email address |
4. Cookies
Cookies are small pieces of data stored on your device when you visit the Service. We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Keep you logged in, maintain session, CSRF protection | Session / up to 30 days (remember me) |
| Analytics | Understand how users interact with the Service (Google Analytics) | Up to 2 years |
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using certain features. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Account data: retained while your account is active and for 30 days after deletion
- User Content: reviews may be retained in anonymized form after account deletion to preserve the integrity of company ratings and statistics
- Usage & analytics data: retained in aggregated or anonymized form
- Legal holds: data may be retained longer if required to comply with legal obligations, resolve disputes, or enforce agreements
6. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete personal data
- Erasure: request deletion of your personal data ("right to be forgotten")
- Restriction: request that we limit processing of your data in certain circumstances
- Portability: request your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests
- Withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at support@kolegaproblem.net. We will respond within 30 days. You may also close your account at any time through your account settings. If you believe we have not adequately addressed your concern, you have the right to lodge a complaint with your local data protection authority.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data, and you use the Service at your own risk.
8. International Data Transfers
Your data may be processed by third-party service providers located outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable data protection laws.
9. Children's Privacy
The Service is not directed at and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service, updating the "Effective" date at the top of this page, and, where appropriate, sending you an email notification. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy concern, please contact us:
Email:
support@kolegaproblem.net
Website:
kolegaproblem.net